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Inforaiot’s service scope spans major regions in Asia, offering comprehensive and professional consulting services that enhance your business efficiency. Our consulting team leverages their expertise to provide professional advice on clients’ complex operational environments and information needs, helping clients’ businesses achieve new heights of performance. Utilizing the latest information technologies and architectural platforms that align with current market trends, we assist clients in understanding what growth means for their business. We identify the characteristics of high-growth businesses and prepare for growth, adapt to growth, and facilitate growth.

Our comprehensive and professional services include assessment and consulting advice, business process reengineering, application system planning and project implementation, customized solutions, technical and application training, system support and maintenance services, and enterprise data AI intelligence analysis and process improvement adjustments. In addition, we offer coordination assistance for various IT outsourcing services, including system security maintenance, infrastructure management systems, network consulting, and compliance with ITSM management services.

企業輔導訓練與支援

我們專業的顧問團隊旨在深入了解客戶的需要和要求,並提供最有效益的解決方案,以資訊科技與智能技術協助客戶改善營運流程,提升業務效率,管理產品利潤及增強基礎設施。
構建符合未來持續發展的業務營運流程與資訊平台規劃
分析業務及資訊系統需求,充分運用資源及預算
根據需求評估和分析結果設計專屬的應用解決方案,使客戶得到最有效的投資回報(ROI)
Our professional consulting team aims to thoroughly understand the needs and requirements of our clients and provide the most beneficial solutions. With the assistance of information technology and intelligent technology, we help clients improve operational processes, enhance business efficiency, manage product profits, and strengthen infrastructure. We build business operational processes and information platform planning that align with future sustainable development. By analyzing business and information system requirements, we make full use of resources and budget. Based on the evaluation and analysis of needs, we design exclusive application solutions to ensure clients achieve the most effective return on investment (ROI).
透過最佳實踐的做法及方法,Inforaiot 顧問與本土公司所能鑑別主要差異的地方是我們的顧問皆具備直接閱讀一手的英文技術資料與口說溝通能力,以協助客戶掌控在轉型的的每一個階段及計劃參與及與原廠的技術與支援溝通能力,由硬體架構環境分析規劃、安裝、設置,到系統建置,差異開發客製與系統間整合及資料轉換等,藉由紮實的專案交付,並落實減少實際投入與部署時間。
藉由終端對終端的商業流程規劃實施,促使客戶達成企業的整體目標及有效數量化成效,來協助確保投資回報的效益運用「out-of-box」或「詳細規劃與部署設置」等不同的資訊系統導入方法,來有效地提升效率與降低企業資訊系統整體持有成本(TCO) 。
Through the practice of best practices and methods, a key difference that Inforaiot consultants and local companies can identify is that our consultants possess the ability to directly read first-hand English technical materials and have oral communication skills. This enables us to assist clients in controlling every stage of transformation, participating in planning, and communicating with the original manufacturer's technology and support. From hardware architecture environment analysis and planning, installation, setup, to system construction, customized development differences, system integration, and data conversion, we deliver solid project outcomes and implement strategies to reduce actual investment and deployment time. By implementing end-to-end business process planning, we help clients achieve their overall corporate objectives and effectively quantify results, ensuring the return on investment through different information system introduction methods such as "out-of-box" or "detailed planning and deployment setup." This effectively enhances efficiency and reduces the total cost of ownership (TCO) of enterprise information systems.
我們經驗豐富的開發團隊,可以專門為基本業務應用提供客制定義修改,並建構獨立的應用程式。 以達成流程的優化與自動化,準確的報表,指標與追踪,客制化儀表板,整合API和插件可幫助收集,交付和顯示關鍵基本數據資料與圖表。 經由Inforaiot客制化方案所提供的真正效益在於可以進行客制以滿足您的獨特需求,可以升級而又不會增加升級成本。 通過分析後所建立查詢,自定義報表,儀表板,用戶定義的欄位和其他元素與更進一步程序碼或是外部整合平台,我們可以都根據您公司的需求客制資料流。 Inforaiot 包括各種選擇的輔導,例如交付給   貴IT部門關鍵客制範例和技術培訓。     Our experienced development team specializes in custom modifications for core business applications and in developing standalone applications. This is to achieve process optimization and automation, accurate reporting, metrics and tracking, customized dashboards, and the integration of APIs and plugins to help collect, deliver, and display key fundamental data and charts. The real benefit of the custom solutions provided by Inforaiot lies in the ability to customize to meet your unique needs without adding to the upgrade costs. Through queries established after analysis, customized reports, dashboards, user-defined fields, and other elements, as well as further coding or external integration platforms, we can customize data flows according to the needs of your company. Inforaiot includes a variety of coaching options, such as delivering critical custom examples and technical training to your IT department.
您已選擇了具有先進功能的ERP 軟體作為企業發展的平台,根據您已經投資於 ERP 卻因為過往所遇到的顧問在於交付能力不足或是只按到場時間計價,無法提供更多對於有關企業流程管理的有價值的知識保存於您的組織內,或是只是解決問題清單單獨的個別問題(Incidents or Problems),無法說明清楚讓您了解整個平台支援您的企業的能力(Capability),我們將按照您現有資訊需求評估的狀況,以實務流程或是實際案例方式作為起點,作為提供技術方面與應用方面的手把手的訓練模式。
您所投資企業應用軟體解決方案平台,可為您的業務提供獨有的業務支援,但對於您的企業並非總是所有的流程都是立即可用(out-of-box)。因此當需要對這些您的企業內部流程管理與在與客戶及供應商供應鏈所特有的營運流程進行自定義,以滿足您獨特的運營模式及需求,資源運用和投資預算。 Inforaiot可以提供特別的協助。藉由這套特有基於模組化的ERP軟體平台,提供了極卓越的靈活性。但是,在實務上如果您在過去實施過程中因為顧問交付能力不足,而對很多應該清楚明白的部分無法了解,以致無法了解現在要實施哪些功能,以及要如何運用哪些客製技術與解決問題的能力,甚至規劃需要培養IT內部人才做為集團組織的內部顧問,請嘗試諮詢我們。經過進一步了解評估,將有機會幫助您以往所進行的軟體投資,經過逐步調整以後完全按照您的組織最初設想的方向進行工作。
  You have chosen an ERP software with advanced features as the platform for your business development. However, the consultants you've previously engaged with were either lacking in delivery capabilities or charged based on the time they were present, failing to provide valuable knowledge on business process management for preservation within your organization, or only addressed isolated incidents or problems without clearly explaining the capabilities of the entire platform to support your business. We will start with your current information needs assessment situation, using practical processes or real-life cases as the starting point, to provide hands-on training in both technical and application aspects. The enterprise application software solution platform you've invested in can provide unique business support for your operations. However, not all processes are immediately available (out-of-box) for your business. Therefore, when there is a need to customize these internal business process management and operational processes unique to your supply chain with customers and suppliers, to meet your unique operational models and needs, resource allocation, and investment budget, Inforaiot can offer special assistance. With this unique modular ERP software platform, you are provided with exceptional flexibility. However, if in practice, you have experienced insufficient consultant delivery capabilities in the past, leading to a lack of understanding of many aspects that should be clear, hindering your understanding of which functions to implement and how to utilize custom technologies and problem-solving capabilities, or even planning to train internal IT talent as in-house consultants for the group organization, please consider consulting with us. Further understanding and assessment could provide an opportunity to help your past software investments work entirely in the direction originally envisioned by your organization after gradual adjustments.
對於由 Inforaoit 上線輔導的公司,在上線輔導過程裡,我們提供已經提供各種技術訓練服務予客戶,提升客戶開發與維護的自主能力。在專案上線後,並且透過多元化的途徑支援客戶,包括:電話、網路會議、遠端存取及實際到場等方式。
我們提供有效率的客戶服務, Inforaiot 提供問題支援服務。我們所有合約客戶,均能使用線上問題支援服務,得到較快速的技術及應用問題支援。透過支援服務與服務人員的問題回覆與追蹤,我們希望逐步提供您更好的系統使用經驗,讓持續改進為您已經進行的資訊投資帶來持續而積極的正面效益。
For companies mentored by Inforaiot during the go-live process, we have provided various technical training services to enhance the client's autonomy in development and maintenance. After the project goes live, we support our clients through diversified means, including telephone, web conferencing, remote access, and on-site visits. We offer efficient customer service, with Inforaiot providing problem support services. All our contracted clients can use online problem support services to receive faster technical and application problem support. Through our support services and the responses and follow-ups of our service personnel, we aim to gradually offer you a better system usage experience, ensuring that continuous improvement brings sustained and positive benefits to your information investment.
我們主要協助針對IT資訊委外服務的統籌顧問,協助客戶提高IT部門資源應用性及生產力,同時減低成本,協助客戶能專注發展企業的工業或商業核心業務,兼容需委外的非核心業務。
我們的IT資訊委外統籌顧問服務包括:
系統安全維護
IT基礎設施建構與管理
系統規劃及網路諮詢和管理
資訊架構發展與應用系統服務諮詢
We primarily assist with IT information outsourcing services as coordinating consultants, helping clients enhance the applicability and productivity of IT department resources while reducing costs. This assistance enables clients to focus on developing their industrial or commercial core businesses while outsourcing non-core activities. Our IT information outsourcing coordination consultant services include:
  • System security maintenance
  • IT infrastructure construction and management
  • System planning and network consulting and management
  • Information architecture development and application system service consulting
由於您的企業屬於非大量生產的成長型訂單式製造服務或是專案式專業服務行業,一切競爭力來自於快速反應對於配合客戶專屬的訂單式或式專案式生產的特性,因此必須在自身的營運流程不斷優化並且具備完整彈性及調整以越來越多不同產業來源客戶的需求型態。 也正由於您擁有如此的核心競爭力並且身處在多變化的營運環境的挑戰,若考慮使用及投資公有雲(Public Cloud, Multiple Tenants)的SaaS模式,初期也許會便利,但是經過一年至三年後,將會因營運模式受限於SaaS的侷限及與周邊第三方軟體的整合能力而受限,這時候已經所有的資料與應用都被綁住動彈不得。 選擇採取訂閱模式的方式往往為初期成本及方便考量,似乎很吸引人,但是在ERP的核心營運競爭平台有時必須考量更加長遠的三至五年後的需要。而SaaS優先發展普羅大眾化的而且強化UI美觀的功能,反而一但落實到系統建置階段或是營運時您真正所需的功能看起來都有一個名稱在那裡,真正應使用總是缺乏較細部的管理整合與配合定制及調整成屬於您的專屬彈性管理與製造環境的能力,爾後凡事都需考慮是否可以客制而SaaS客制程度又有其限制,將隨時間經過及企業增長,越來越會有因為諸多限制。經過長時間後的妥協將會不斷地降低您符合客戶的競爭優勢及增長的可能性,並且經過實際成本分析大部分當期間超過3.6年以後,訂閱方式的總持有成本將超過自有的成本並以直線方式持續增加而因應您彈性的功能有限,這時候您會非常想要搬回甚至重新建立自建的私有雲環境。另外,到某個時間點, 公有的雲SaaS ERP環境需要支付更多的費用來讓你自己延遲升級或是不要升級。並且在轉換成功前因為已經在平台上而需要持續一直付費的困擾。 若您採用自建私有雲並且有IT人員進行升級測試配合,根據實際案例,您未來在ERP升級成本只需軟體升級實際上成本並不高,當系統穩定後,您的投入固定維護成本幾乎很少或為0。因此您的核心競爭力與核心業務適合採用的最佳模式為個別私有化的雲端虛擬環境Private Cloud建置,此方案無論是較經濟的自有設備安裝設置或是直接建構在Azure, AWS或是Google Cloud,將保有您最大的調整彈性與系統與資料自主性。確保已經投資的資訊管理流程能夠持續保持其彈性與延續性,因此您的產業非屬貿易或是門市服務而是接單式專業製造或服務ERP系統建置為自有雲為長期較優的選擇。 Because your enterprise belongs to a growth-oriented, made-to-order manufacturing service or project-based professional service industry, all competitiveness stems from the ability to quickly respond to customer-specific orders or project-based production characteristics. Thus, it is crucial to continuously optimize your own operational processes and possess complete flexibility and adjustment capabilities to meet the demand patterns of increasingly diverse industry source customers. It is precisely because you possess such core competitiveness and face the challenges of a rapidly changing operating environment that if you consider using and investing in a public cloud (Public Cloud, Multiple Tenants) SaaS model, it may initially seem convenient. However, after one to three years, your operational model will likely be limited by the constraints of SaaS and the integration capabilities with peripheral third-party software, by which time all your data and applications will be locked in and immovable. Opting for a subscription model often appears attractive due to its initial cost and convenience. However, sometimes the core operating competitive platform of an ERP must consider the longer-term needs of three to five years down the line. SaaS tends to prioritize development for the general public and enhances UI aesthetics. Yet, once it comes to system implementation or operation, the functions you truly need seem to have names there, but the actual application always lacks finer management integration and customization and adjustment to your unique flexible management and manufacturing environment. Over time, as the company grows, there will increasingly be many limitations. After a long time, compromises will continuously erode your competitive advantage and potential for growth in meeting customer needs. After a detailed cost analysis, most find that after 3.6 years, the total cost of ownership of the subscription method will exceed that of ownership and continue to increase linearly due to limited flexible functionalities. At that point, you would strongly consider moving back to or even re-establishing a private cloud environment. Additionally, at some point, the public cloud SaaS ERP environment will require you to pay more to delay or avoid upgrading. And before a successful transition, the hassle of continuous payment due to being on the platform persists.
If you opt for a self-built private cloud and have IT staff perform upgrade testing, based on actual cases, your future ERP upgrade costs will be relatively low in terms of software upgrade actual costs. Once the system is stable, your fixed maintenance costs are minimal or zero. Therefore, the best model for your core competitiveness and core business is a private cloud virtual environment, whether it's more economically installed on your own equipment or constructed directly on Azure, AWS, or Google Cloud. This approach retains your maximum flexibility and autonomy over systems and data. It ensures that the information management processes you've invested in can maintain their flexibility and continuity. Thus, for your industry, which is not in trade or retail services but in order-based professional manufacturing or service, building an ERP system on a private cloud is a better long-term choice. =================
參照中肯的分析:(資料來源雲端CTO與勤業眾信議題觀點)

雲VS本地,一言難盡的ERP

勤業眾信: 雲端ERP的使用族群與特色介紹